OurBus | Help Center

Before you book 8

• How to book a ticket?
• How to book a one-way trip?
• How much luggage can I carry?
• How can I cancel my trip/ticket?
• How can I reschedule my trip?

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On the day you travel 8

• How can I find my stop location?
• How can I track my bus?
• How will I identify my bus?
• How can I cancel my booking?
• How can I reschedule my ticket?

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About SuperSaver Pass 2

• How to book a ticket using the SuperSaver Pass?
• I canceled my ticket but the coupon seems to be non-working when I am trying to rebook

About Rally OurBus Wallet 3

• How do I activate my wallet?
• How can I transfer money in my OurBus Wallet to my CC?
• How do I use my wallet credit if I don’t have an OurBus account?

Frequently Asked Questions 7

• What do I do if I cannot find my ticket?
• How do I make an ADA request?
• How can I retrieve my belongings that I left behind on the bus?
• How do I reset my OurBus password?
• I want to unsubscribe from OurBus emails.

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